What happens if there's a false alarm or a non-emergency situation?

False alarms can be a concern for many property owners, but rest assured, our system is equipped with features to minimize false alerts. In the event of a suspected false alarm or non-emergency situation, our monitoring team will follow established protocols to verify the alarm before dispatching any response. This may involve contacting you or designated keyholders to confirm the situation before taking further action. By implementing these measures, we aim to reduce unnecessary disruptions while still maintaining a high level of security vigilance.